Age UK London are campaigning for urgent action to address the profound challenges of digital exclusion impacting the daily lives of thousands of older Londoners. The gap between those with and without access to the internet is widening and the capital is at risk of witnessing a growing digitally excluded underclass.
Internet providers, the Mayor of London and Local Authorities all have crucial roles to play and action is needed more than ever. Accelerating access to digital skills training to increase confidence online would make the single biggest difference.
They are calling for:
• An age-friendly roll-out of the new digital skills entitlement.
• More social tariffs and genuinely affordable access to the internet for older Londoners on low incomes.
• Easier to understand broadband contracts.
• Boroughs to ensure equal access to information, support and services for older Londoners offline.
