On 17 February 2010, the Equality and Human Rights Commission published ‘Provision of Goods, Facilities and Services to Trans People: Guidance for public authorities – Meeting your equality duties and human rights obligations’.
It is relevant for authorities in England, Scotland and Wales.
This ‘how to’ guide is for managers and front line staff of all levels and is illustrated with good practice examples. The guidance will help public authorities to be clear on what they are expected to do to comply with the law and provide their trans service users with the goods, facilities and services to which they are entitled.
