‘Most of the care that we see across England is good quality and, overall, the quality is improving slightly. But people do not always have good experiences of care and they have told us about the difficulties they face in trying to get care and support.’
This is from an October 2019 report by the Care Quality Commission, The state of health care and adult social care in England 2018/2019.
The report notes that there are serious gaps in accessing care, and that in particular the care currently given to people with a learning disability or autism is not acceptable. Other types of care are under pressure, as waiting times in hospitals continue to increase. It notes that more and better community care services are needed to help people avoid crisis situations, and that there is a need for more support for innovations in care.