Age UK briefing paper: Digital inclusion and older people – how have things changed in a Covid-19 world?

Since the onset of coronavirus, the public sector, businesses, and entertainment providers have increasingly turned to digital technology. The role of the internet has therefore become even more important, and for some people this has changed the way they work, access services, maintain social contacts, and generally live their lives. However, for others it has had a more limited impact, and it must be remembered that not everyone uses the internet.

A large majority of 50-64 year olds (88%) and 65-74 year olds (75%) in England use the internet every day or almost every day, compared to under half (46%) of those aged 75+. Others use it less often, but among those aged 75+ more than two out of five (42%) do not use the internet.

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